Who we are
Our website address is: https://expertpantry.com.
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
Who we share your data with
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Your contact information
Additional information
How we protect your data
What data breach procedures we have in place
What third parties we receive data from
What automated decision making and/or profiling we do with user data
Industry regulatory disclosure requirements
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Expert Pantry Privacy Policy
Last updated: June 19, 2015
This is a website of Expert Pantry, a Minnesota Limited Liability Company.
This privacy policy applies to the website(s) located at the expertpantry.com and other related Expert Pantry websites, pages, applications, Products, Services, and mobile applications (collectively, “Expert Pantry” or “Site” or “We” or “Us” or “Our”), which is operated directly by Us or by Our affiliated companies.
Our websites include links to other websites. If You submit Personally Identifying Information (PII) to any of those sites, Your information is subject to their privacy statements. We encourage You to carefully read the privacy statement of any website You visit.
We gather certain types of information about:
Our Visitors who visit Our Site anonymously,
Our Users who register on Our Site,
Our Customers who purchase Our Products, and
Our Clients who purchase Our Services
(collectively, “You” or “Your” or “User” or “Users”).
Your privacy is important to You and We are committed to protecting it. Maintaining Your trust is paramount for Us.
Our postal address is:
Expert Pantry
Suite 611
1546 Wexford Ct
Eagan, MN 55122 USA
We can be reached or contacted via:
Our secure web form at https://www.expertpantry.com/contact (preferred method)
Our Chat Service at https://www.expertpantry.com/chat (not always available)
Our email at sales@expertpantry.com
Our telephone at (651) 724-3988
Please note that email communications are not secure, so please do not include credit card information or other sensitive information in Your emails to Us.
This privacy statement discloses the types of information We gather, how We use it, how We protect it, and how to correct or change it.
If You don’t want Us to know any particular information about You, don’t include it in anything You post or submit to Expert Pantry and do not send it to Expert Pantry in an e-mail and do not tell Us on the phone and do not tell Us in a Chat. We ask You do not send Us or disclose any sensitive information to Us (e.g., beliefs, health, biometrics, ethnicity, politics, affiliations, Social Security numbers, or other information unrelated to purchasing Our products or using Our services)
We will share Your Personally Identifying Information (PII) with third parties only in the ways described in this Privacy Statement. We do not otherwise share Your PII with third parties. We do not sell Our Visitor or User or Customer or Client information.
As is true of most websites, We gather web server log file information automatically such as Your type of browser, landing/referring/visited/exit pages, time of day, IP address, geo-location, and operating system. We use this information for website administration, to understand how Visitors and Users use Expert Pantry, and to improve Your experience using Expert Pantry. Specifically Google Analytics is used to analyze information. To opt out of Google Analytics go to: https://tools.google.com/dlpage/gaoptout.
You may also opt out of or opt in to Expert Pantry marketing and survey preferences when You register as a User on Our Site. You may also unsubscribe in an opt out link which appears at the end of each communication. Our Chat Service is initiated by You and does not have an opt out link. Our Client Service(s) require You to cancel the Service to effectively “opt out”.
In order to purchase Our Product or to use Our Service, You consent to receive communications related to the Product purchase or to use the purchased Service from Expert Pantry electronically, including, without limitation, by e-mail. You agree all agreements, notices, disclosures and other communications Expert Pantry provides to You electronically satisfy any legal requirement that such communications be in writing. In order for You to withdraw consent to receive Product or Service notices electronically, You must notify Expert Pantry of Your withdrawal of such consent (see above) and discontinue Your (and Your Users) use of Expert Pantry.
All information gathered on Our website is stored within a database accessible only to Expert Pantry and its specifically authorized contractors and vendors. We may use or confidentially share Your personal information to support products or services You have obtained from us, such as notifying You of a product update or fix.
We employ appropriate procedural and technological security measures, reasonably designed to help protect Your information from loss, misuse, disclosure, or alteration. This includes passwords, encryption, and other security measures to help prevent unauthorized access to Your information. We use Secure Socket Layer (SSL) to encrypt the transmission of data for Expert Pantry payment, login, Services, and other sensitive pages or communications.
The file contents and data transmitted as part of Our Client Services (“Client Data”) is in encrypted form and We do not have access to Your Client Data in its unencrypted form. Expert Pantry also gathers information related to Our Client Services including configuration of the Services, performance metrics, and Your computer’s interactions with the Service. Expert Pantry may use this information without restriction in order to understand traffic, provide You with technical support, and in general do what is necessary to provide You with Our Service.
We use cookies sent to Your browser and stored on Your computer to allow You to login to Your account. We may use technologies such as Our own cookies to provide You with enhanced online display marketing tailored to Your interests. You can set Your browser options to reject cookies or notify You when a website tries to put a cookie into Your browser. If You elect to disable cookies, please note that You may not be able to take full advantage of a personalized experience on Expert Pantry and certain features may not be available to You.
When You interact with Expert Pantry, for example by making a purchase or subscribing to an email list, We may collect personal and financial information about You including but not limited to Your name, address, telephone number, and email address.
If You sign up or request something from Expert Pantry, for example, a Product, a Service, a Newsletter, a Webinar, a callback, or other specific request, We will use the information You provide to fulfill Your request. To help Us do this, We may share information in a confidential manner with others, for instance, Expert Pantry’s financial institutions or shipping companies involved in fulfillment.
Certain online transactions may involve You calling Us or Us calling You. They may also involve online chats. Please be aware that it is Expert Pantry’s general practice to monitor and in some cases record such interactions for staff training or quality assurance purposes or to retain evidence of a particular transaction or interaction.
We will occasionally provide anonymized aggregated statistics about Our Visitors and Our Users in reports to third parties or to the general public. These reports will never identify individual Expert Pantry Users.
We will retain Your information for the period necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required or permitted by law.
If You want to request access to Your personal information, please contact Us (see above). We will make commercially reasonable efforts to provide You access to any of Your PII in Our possession. In the unlikely event that We cannot provide You access to this information, We will explain why We cannot do so.
We do not knowingly solicit data from or market to children under the age of 13. A parent or guardian should contact Expert Pantry if they become aware their child has provided Us with personal information. We will take reasonable steps to delete such information from Our database within a reasonable time.
Expert Pantry is controlled and operated by Us from the United States and is not intended to subject Us to the laws or jurisdiction of any state, country or territory other than that of the United States.
This Privacy Policy and terms shall be constructed, and interpreted, and enforced under and in accordance with the laws of the State of Minnesota.
Please be aware in certain circumstances, personal information may be subject to disclosure to government agencies to satisfy legal obligations.
If You feel Expert Pantry is not following Our stated privacy policy, You may contact Us.
Please note this Privacy Statement may change from time to time. So please check this Policy periodically. Your use of Expert Pantry following these changes means You expressly accept the revised Privacy Policy and the collection, processing and use of Your personal information according to this Privacy Policy.
If You, for Yourself or on behalf of one or more persons You are representing with respect to Expert Pantry, do not agree to any of the foregoing terms, You must, for Yourself and on behalf any such person(s), discontinue the registration process, discontinue Your use of Our Services, and, if You are already registered, cancel Your account. beginning now, any continuation by You in using Our Services constitutes for You and those represented by You an express affirmation and commitment to be (or to continue to be, as applicable) legally bound by and to comply with all of these terms.